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Process
Examples

Individualized Training Examples

Some types of programs for Internal customers (your coworkers and employees) include:

  • Business writing
  • Customer service
  • Stress management
  • Time management
  • "How To" more effectively perform a specific task
  • Company policies and procedures
  • Updates in technical and legal information
  • School curriculum

Examples of our work for Internal Customers:

  • Early Child Curriculum for Western PA School for Blind Children
  • Deck Hand Training for the Voyager Fleet
  • Quality Assurance training program for Westinghouse Nuclear Power Plant Technicians
  • Field Representative Training for Trade Show Exhibition with General Electric Customers

Some types of programs for External customers (those to whom you supply services/products) include:

  • How to use our services/products more effectively
  • How to do business with us more efficiently

Examples of our work for External Customers:

  • YouthWorks training programs for the employers, trainers and youth
  • Workers' Compensation Legal and Procedural Updates for Pennsylvania Employers